Assertive Diplomacy Training: People Skills for the Real World

Assertive Diplomacy™
People Skills for the Real World

Melinda L. Zipin, MBA, President
215.531.3131
melinda@AssertiveDiplomacy.com

Assertive: I matter.
Diplomacy: You matter, too.

Home — For Employers — Workshops for the General Public

Can Assertive Diplomacy™ workshop participants gain remarkable confidence and skills?

Yes.
Your Keys to Success Are:

Proven principles and practices for relationship-building and win-win negotiating.

Sample scripts so you have 'opening lines' and effective 'next phrases'.

Guided role-playing so you can experiment with approaches to a problem situation.

You experience success! During the workshop you observe others' genuine reactions and 'feel the confidence' of handling people problems in a new way.

Dilemma:
Weak communication skills.

"Many of our people don't know how to speak up without ruffling feathers. This a dilemma because...

If people DON'T speak up, little problems don't emerge until they've become big problems. For example:

If people don't dare to speak up, they will still resent not being heard. Enthusiastic workers can become alienated clockwatchers. Gossip and blame replace 'speaking up'.

If people feel awkward about speaking up, crucial information is not communicated. Goals are not achieved ~ and the 'blame game' may begin again.

If they DO speak their mind, they irritate others or scare them. People avoid these 'loudmouths'. As a result, crucial information is not communicated."

One Solution:
Assertive Diplomacy™ Training.

Your colleagues and employees will learn to:

Talk so others want to listen.
Foster solutions that everyone can live with.
With every interaction, help build trust and team morale.

Imagine becoming the person others want on their team because:

You create productive dialogue even when you strongly disagree.
You build mutual respect instead of reinforcing judgments.
You keep your team focused on the vision and on results.